Terms and Conditions
Updated: October 19, 2026
1. Welcome and Agreement to These Terms
Welcome to Midlife Unleashed. The website www.midlifeunleashed.com (the "Website") is owned and operated by Midlife Unleashed LLC ("Midlife Unleashed," "we," "us," or "our"). Our founder and coach is Veronica Henriques.
These Terms and Conditions ("Terms") apply when you visit the Website, sign up for a free resource or our email list, or buy or take part in any of our coaching packages, group programs, courses, eBooks, workshops, or other offerings (together, our "Programs and Products"). By using the Website or making a purchase, you agree to these Terms. At checkout, we will ask you to confirm that you agree. If you do not agree, please do not use the Website or our Programs and Products.
Our Privacy Policy explains how we collect and protect your personal information and is part of these Terms. It is linked at the bottom of every page of the Website. If you sign a separate coaching or client agreement with us, that agreement controls if it conflicts with these Terms.
You must be at least 18 years old to use the Website or buy our Programs and Products.
2. Coaching Is Not Therapy or Medical Care
Veronica Henriques is a certified life coach (iPEC) credentialed by the International Coaching Federation (ICF). Coaching is a partnership that helps you clarify your goals, reconnect with yourself, and take action in your life.
Coaching is not therapy, counseling, psychotherapy, or medical, psychological, legal, or financial advice, and it is not a substitute for any of them. Veronica is not a doctor, therapist, counselor, nurse, lawyer, accountant, or financial advisor. If you are receiving care from a medical or mental health professional, please continue to do so, and talk with them before making changes to your treatment. You remain responsible for your own decisions, actions, and results.
If you are in crisis or thinking about harming yourself, please get help right away. In the United States, call or text 988 (Suicide & Crisis Lifeline) or call 911. Outside the U.S., contact your local emergency services. Coaching cannot provide crisis support.
We keep what you share in coaching confidential, consistent with the ICF Code of Ethics and our Privacy Policy, which explains the limited exceptions.
3. Results and Testimonials
Every woman's journey is different. Your results depend on many things, including your effort, circumstances, and choices, and we cannot guarantee any particular outcome, whether personal, emotional, relational, professional, financial, or health-related.
Testimonials on the Website and in our marketing are real experiences from real clients, shared with their written permission. They reflect those clients' individual experiences, not typical or guaranteed results.
4. Purchases and Payment
Prices are listed in U.S. dollars and may change, but a price change will not affect a purchase you have already made.
Payments are processed by a third-party payment processor under its own terms and privacy policy. You agree to provide accurate payment and billing information and to use only a payment method you are authorized to use.
Your coaching package, program, or product begins once your payment (or first installment) is received.
Payment plans
Some Programs and Products may be offered with a payment plan. If you choose a payment plan:
You are committing to pay the full program price. A payment plan is a convenient way to spread out payments, not a month-to-month subscription.
You authorize us to charge your payment method automatically on the schedule shown at checkout until the full price is paid.
If you stop attending sessions or decide to end coaching early, the remaining installments are still owed, except as stated in Section 5.
If a payment fails, we will let you know. If it is not resolved within 7 days, we may pause your sessions or access until your account is current.
You may pay off your remaining balance early at any time.
If you have a concern about a charge, please contact us first at support@midlifeunleashed.com. We are happy to work it out with you.
5. Refunds and Cancellations
One-on-one coaching and group programs
If you cancel before your first session (or before a group program begins), you will receive a full refund.
Once your first session has taken place (or the group program has begun), payments are non-refundable, and any remaining payment-plan installments are still owed.
Courses, eBooks, and other digital products
Because digital products are delivered immediately, all sales are final and are not refundable once the product has been delivered or accessed. If you have trouble accessing something you bought, contact us and we will fix it.
If we cannot deliver
If we cancel a program or are unable to provide coaching sessions you have paid for, and we cannot reschedule them within a reasonable time, we will refund you for the sessions or portion of the program not delivered, and no further installments will be charged.
Nothing in this section limits any rights you may have under applicable consumer protection law.
6. Scheduling, Rescheduling, and Missed Sessions
Sessions are booked through our online scheduler and held by video (Zoom) unless we agree otherwise.
To reschedule, please give at least 24 hours' notice through the scheduler or by emailing support@midlifeunleashed.com.
A session cancelled with less than 24 hours' notice, or missed without notice, counts as a used session. We may make an exception for extenuating circumstances, such as an emergency or sudden illness, at our discretion.
If you arrive late, the session will still end at its scheduled time.
If we need to reschedule a session, we will give you as much notice as possible, and you will not lose that session.
Sessions should be used within the timeframe of your package, as stated in your client agreement or at checkout.
We record sessions or use AI note-taking only with your permission, as explained in our Privacy Policy.
7. Group Programs and Community Spaces
In group calls, workshops, and online community spaces, we ask everyone to help keep the space safe, supportive, and respectful. By participating, you agree to:
keep what other participants share confidential, and not record, screenshot, or share it outside the group;
treat others with kindness and respect, and not harass, shame, or harm anyone; and
not use the group to sell or promote your own products or services without our permission.
We may remove anyone who seriously or repeatedly violates these guidelines. Refunds in that case are at our discretion.
8. Our Intellectual Property
All content on the Website and in our Programs and Products belongs to Midlife Unleashed LLC or is used with permission, and is protected by copyright and trademark laws. This includes text, videos, audio, worksheets, workbooks, courses, graphics, photographs, and our branding. Our program and method names, including REAL: Return to Yourself, the REAL Method, The True Image Practice, The True Image Reset, and Unleashed Clarity Call, are our trademarks.
What you may do
When you access our free content or buy a Program or Product, we give you a personal, non-exclusive, non-transferable license to use it for your own personal growth. You may print materials for your own use and share links to our Website.
What you may not do
Copy, resell, distribute, or share purchased materials, recordings, or login details with others.
Use our materials, methods, or program names to coach, teach, or train others, or to create your own products, without our written permission.
Present our work as your own.
If you share one of our free resources, please share it in its original form and credit Midlife Unleashed / Veronica Henriques. To ask for permission for any other use, email support@midlifeunleashed.com.
9. Your Comments and Submissions
When you post a comment, review, photo, or other content on the Website or our social media pages, you keep ownership of it. You give us a non-exclusive, royalty-free license to display it where you posted it and to share it on our Website and social media pages. You may ask us to remove it at any time.
We will never publish a testimonial, or anything you share in a coaching session, under your name or image without your written permission.
Please do not post anything that is unlawful, harassing, hateful, defamatory, infringes someone else's rights, contains private information about others, or is spam. We may remove any content that violates these Terms.
Honest reviews are welcome. Nothing in these Terms limits your right to share an honest review or opinion of your experience with us.
10. Affiliate Links and Third-Party Websites
Some links on the Website, in our emails, or on social media are affiliate links. If you buy through them, we may earn a commission, at no extra cost to you. We will clearly identify affiliate links where they appear, and we only recommend products and services we genuinely believe may be helpful.
The Website may also link to other websites. We do not control them and are not responsible for their content, products, or privacy practices. Their own terms and policies apply.
11. Using the Website
Please use the Website only for lawful purposes. Do not attempt to hack, disrupt, overload, or gain unauthorized access to the Website or its systems, or use automated tools to copy or scrape its content. If you create an account, keep your login details private and tell us right away if you think someone else has used your account.
We work to keep the Website accurate and available, but it may occasionally contain errors or be unavailable because of maintenance or technical problems. We may update, change, or discontinue any part of the Website at any time.
The Website and our marketing are not sponsored, endorsed, or administered by Facebook, Instagram, or any other social media platform.
12. Disclaimer of Warranties
TO THE FULLEST EXTENT PERMITTED BY LAW, THE WEBSITE AND OUR PROGRAMS AND PRODUCTS ARE PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT. WE DO NOT WARRANT THAT THE WEBSITE WILL BE UNINTERRUPTED, ERROR-FREE, OR FREE OF VIRUSES.
13. Limitation of Liability
TO THE FULLEST EXTENT PERMITTED BY LAW, MIDLIFE UNLEASHED LLC AND ITS OWNER, CONTRACTORS, AND AGENTS WILL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR FOR LOST PROFITS, INCOME, OR DATA, ARISING FROM YOUR USE OF THE WEBSITE OR OUR PROGRAMS AND PRODUCTS. OUR TOTAL LIABILITY FOR ANY CLAIM RELATED TO THESE TERMS, THE WEBSITE, OR OUR PROGRAMS AND PRODUCTS WILL NOT EXCEED THE AMOUNT YOU PAID US IN THE 12 MONTHS BEFORE THE CLAIM AROSE, OR $100 IF YOU HAVE NOT PAID US ANYTHING.
NOTHING IN THESE TERMS LIMITS LIABILITY FOR GROSS NEGLIGENCE, WILLFUL MISCONDUCT, OR ANY LIABILITY THAT CANNOT BE LIMITED UNDER APPLICABLE LAW.
14. Indemnification
You agree to indemnify and hold harmless Midlife Unleashed LLC and its owner, contractors, and agents from claims, losses, and reasonable legal fees that result from your violation of these Terms, your misuse of our intellectual property, or content you post.
15. Resolving Disputes
We value our relationship with you, and if something isn't right, we want to hear about it. If you have a concern or dispute:
Talk to us first. Email support@midlifeunleashed.com with a description of the issue and what you would like us to do. We will work with you in good faith to resolve it within 30 days.
Mediation. If we cannot resolve it ourselves, we both agree to try mediation with a neutral mediator before going to court. Mediation will take place by video or in the Denver metro area, and we will share the mediator's fees equally.
Court. If mediation does not resolve the dispute, either of us may bring a claim in small claims court, if it qualifies, or in the state or federal courts located in Colorado, and we both consent to their jurisdiction.
Either of us may go directly to court to stop unauthorized use of intellectual property or confidential information.
These Terms are governed by the laws of the State of Colorado, without regard to its conflict-of-law rules.
16. Suspension and Termination
We may suspend or end your access to the Website, a community space, or a Program or Product if you seriously violate these Terms. If we end a coaching engagement or program for reasons other than your violation of these Terms, we will refund you for any prepaid sessions or portion of the program not yet delivered.
17. Changes to These Terms
We may update these Terms from time to time. We will post the updated version on the Website with a new "Last Updated" date, and we will notify you by email or with a prominent notice on the Website if we make material changes. The Terms in effect when you made a purchase apply to that purchase.
18. General
Entire agreement. These Terms, our Privacy Policy, and any client agreement you sign with us are the entire agreement between us about their subject.
Severability. If any part of these Terms is found unenforceable, the rest remains in effect.
No waiver. If we do not enforce a provision right away, we have not given up our right to enforce it later.
Circumstances beyond our control. Neither of us is responsible for delays caused by events beyond our reasonable control, such as illness, natural disasters, or internet outages. In that case we will reschedule affected sessions.
Assignment. You may not transfer your purchase or rights under these Terms without our written consent. We may transfer them as part of a sale or reorganization of our business.
Electronic communications. You agree that we may send you agreements, notices, and other communications electronically.
19. Contact Us
Questions about these Terms? We would love to hear from you.
Midlife Unleashed LLC
Attn: Veronica Henriques
22612 E. Narrowleaf Circle, Aurora, CO 80016